Terms & Conditions

These terms apply to the Lisaan app ("Lisaan", "the app"), made by Devoup ("we", "us"). By installing or using Lisaan, you agree to these terms. If you do not agree, do not use the app.

The app

Lisaan teaches Arabic in Dhivehi. It has a course of units and lessons with words, sentences, recorded audio, conversations, speaking exercises, notes, practice and unit tests. It also has game features: XP, streaks, hearts, gems, daily quests, achievements and weekly leagues.

The app gets its lessons and audio from our servers. You need an internet connection to sign in, to start lessons and to save your progress.

Who can use Lisaan

• Lisaan is for learners of all ages. A child under 13 can use Lisaan only with the permission of a parent or guardian, who accepts these terms for the child and manages the account.

• You sign in with a Maldives mobile number. You are responsible for your phone number and everything done with your account.

• Give only a display name that is yours and is not offensive. Other learners in your league can see it.

Free lessons and plans

Some lessons are free. We choose which lessons are free, and we can change them. Other lessons can need a plan. The app shows which lessons need a plan before you pay.

Plan	Price	Length	Devices
Lisaan	MVR 150	30 days	Up to 2

We can change prices and plans. The app always shows the current price before you pay, and a change never affects a plan you have already paid for.

Paying

1. Choose a plan in the app. The app shows the amount and the bank account to pay to.

2. Pay the exact amount by bank transfer from your own bank app.

3. Upload a photo of the transfer slip in Lisaan.

We check the slip against the payments our bank account received. Most payments are approved in a few seconds. If the automatic check cannot match your payment, we check it by hand. The app shows the result. If we cannot approve a slip, the app shows the reason and how to contact us.

Lisaan does not use App Store or Google Play billing, and Apple and Google do not charge you for a plan. Do not upload a slip that is not yours, is changed, or is already used. We reject such slips and can close the account.

Plan length, renewal and refunds

• No automatic renewal. Each payment buys one plan for 30 days. We never charge you on our own.

• Paying early. If you pay again before your plan ends, the new 30 days start when the current plan ends. You lose no days.

• When a plan ends, the lessons that need a plan lock again. We delete nothing. Your progress, XP and streak stay.

• No refunds. Payments are not refundable, except where the law requires it.

Devices

• Your account or plan sets how many devices can use Lisaan at the same time.

• A device keeps its place until it signs out, you remove it, or it is not used for 60 days.

• You can remove a device from the account screen. If you lose a device, contact us and we will free its place.

Hearts, gems and other game items

Hearts, gems, XP, streak freezes and other game items help you learn and keep you motivated. You earn them in the app. They have no money value. You cannot buy them with money, sell them, transfer them or exchange them for money. We can change how they work, and they end when your account ends.

Leagues

Each week, the app puts you in a league group with other learners and ranks the group by XP. Your display name, avatar, weekly XP and streak are visible to your group. Earn XP only by doing lessons and practice in the normal way. We can remove results that we think are not fair.

Speaking exercises

Speaking exercises use your phone's speech recognition. It does not always hear correctly, and a result does not judge your pronunciation like a teacher. If it does not work on your phone, you can say the answer aloud and continue.

Acceptable use

You agree not to:

• Share an account beyond the devices of your plan.

• Change, bypass or interfere with the device limits, the plan checks, the payment checks or any other part of the app or our servers.

• Use automated tools to earn XP or other game items.

• Copy, change, resell or reverse engineer the app or its content, except where the law allows it.

• Use the app for anything unlawful or harmful.

If you break these terms, we can limit or close your account.

Our content

The app and its lessons, words, sentences, notes, pictures, audio and other content belong to Devoup or to those who licensed them to us. We give you a personal, non-transferable right to use them in Lisaan while you follow these terms.

We work to make the course correct, but it can contain mistakes. Lisaan is a learning aid. It is not a replacement for a qualified teacher. If you see a mistake, please tell us.

Deleting your account

You can delete your account at any time from your profile in the app. This deletes your progress and any plan you have, and it cannot be undone. Deleting your account does not give a refund for the days left on a plan.

Changes and availability

We improve Lisaan over time. We can add, change or remove lessons and features, and an update may be required to keep using the app. We work to keep the app and our servers running, but we cannot promise that they are always available or free of errors.

Liability

To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability to you is limited to the amount you paid us in the last 3 months. Nothing in these terms limits rights that the law does not let us limit.

Privacy

Our Privacy Policy explains what information we collect and how we use it. It is part of these terms.

App stores

If you got Lisaan from the App Store, Apple's Standard End User License Agreement also applies. These terms are between you and Devoup only. Apple and Google are not responsible for the app or its content, and they have no duty to give support for it.

Changes to these terms

We may update these terms. The date at the top of this page shows the last update. If you keep using the app after a change, you accept the new terms.

Law

The laws of the Republic of Maldives apply to these terms.

Contact

Devoup, Maldives. Write to [email protected], or use the feedback form in the app.